Why was my Ad removed from the site?

There are several reasons why an Ad may have been removed from the site including:

  1. Your ad has been reported to us.

We check reported ads as quickly as we can. As long as we find that it hasn't broken any Posting Policies or Terms of Use it should be back up again shortly. Check back after a few hours to see if this is the case.


  1. Your ad has been removed - found to be against Gumtree Posting Policies and or Terms of Use

Ads either reported to us or identified by our automated tools as inappropriate, that we then find do break our Posting Policies or Terms of Use will be removed from the site.

In most cases we email you to let you know when we have had to remove your ad. These emails sometimes get directed to junk folders so please look out for Gumtree emails. If your junk / spam settings are set at high, then Gumtree emails may not even be delivered to the spam / junk folder. You may wish to add Gumtree to your safe senders list if you have one).


  1. Your access has been restricted

Posters that regularly break our Posting Policies / Terms of Use may find we also have to restrict their future use of the site. Even if your current ad meets our Posting Policies / Terms of Use, if you have previously broken these you may be unable to post on Gumtree again.

This system has all the imperfections of a democratic system. If after a few hours your ad is not back up on and, after reading our Posting Policies and Terms of Use, you are confident your posting adheres to our guidelines completely and is in the spirit of Gumtree, please let us know.


  1. Users flagged the Ad as being spam or offensive.
  2. The Ad was posted in multiple cities. (Gumtree is about local trading, so ensure you only post in your city.)
  3. The Ad expired automatically after being listed for its full duration
  4. Other reasons

We have a community reporting system on Gumtree that does a great job at keeping the site clean of inappropriate ads but every now and again ads are reported for us to look at that are actually fine. If you want to tell us about the ad you have posted but it doesn't fit any of the above reasons or you have additional information to share with us about your ad, please use the "Contact Gumtree" option at the bottom of all pages.

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