What are Top Ads?
Top Ads enables you to reach more people by being in the top section. Top Ads are Gumtree Ads which appear in a section at the top of a category's page for several days. More people read and reply to these Ads because of their prominent position on top of category listings over a long time period. While posting Ads on Gumtree is free, making it a Top Ad costs a small fee.
What are the benefits to Top Ads?
Top Ads tend to receive more visitors and more replies than other Ads on Gumtree. This helps you sell an item quicker, get more exposure for your service, and so on. Top Ads also continue to appear within the regular category and search listings after it is no longer in the Top Ads section.
For how long will my Ad be shown in the Top Ad section?
Your Ad will remain in the Top Ad section for the duration selected while buying the Top Ad. The standard duration for Top Ads is 7 days.
Can I make an Ad a Top Ad in more than one category?
No. You cannot duplicate ads across categories.
Will my Top Ad appear in both the sub-category and the parent category?
Yes. Your Top Ad will appear in both the sub-category and the parent category. For example if a Top Ad was bought in the "vans / caravan / rvs / wagons" category, it will also appear in the parent "Cars for Sale" category.
What is the difference between Top Ads and Sponsored Links?
Top Ads are Gumtree Ads where the posters have paid a fee so that it would be placed in the more prominent Top Ads section for a period of a few days. Sponsored Links are third-party advertisements for other web sites which we obtain automatically from our partners.
How many Top Ads are displayed at one time?
You may see between 0 and 5 Top Ads at a time. If there are more than 5 Ads which were paid to appear as Top Ads in a category, then the extra Top Ads will be hidden for a few minutes. After a few minutes those Ads will then show up with other Ads being hidden. This rotation system is setup to ensure that all Top Ads are exposed to as many Gumtree users as possible.
Why can't I see my Ad in the Top Ads section?
At most 5 Ads will show in the Top Ads section. If there are more than 5 Ads which were paid to appear as Top Ads in a category, then the extra Top Ads will be hidden for a few minutes. After a few minutes those Ads will then show up with other Ads being hidden. This rotation system is setup to ensure that all Top Ad is exposed to as many Gumtree users as possible.
You can see all Top Ads for a category by clicking the "See all" link that appears in the Top Ads section. You can also clear your cache and cookies to see your ad featured on the site or log off and log back in. If you still have trouble viewing your paid ad please contact us and we can help you out.
How can I have my Ad appear in the Top Ads section?
You can have your Ad shown in the Top Ads section by clicking the "Top Ads" checkbox when you post an Ad on the site. If you have already posted an Ad, you can have it appear in the Top Ads section by first clicking the "Edit Ad" link found in the posting confirmation email, and then clicking the "Top Ad" checkbox. Alternatively, you can list your Ad in the "Top Ad" section by clicking the "Promote" link found on the My Ads page in My Gumtree.
How can I make an Ad that is already posted on the site a Top Ad?
To turn an existing Ad into a Top Ad, click the "Edit" link found in the email that was sent to you when you posted an Ad. Then check off the Top Ad option and select a duration. Alternatively, you can purchase a Top Ad using the "Promote" link found on the My Ads page in My Gumtree.
How much does it cost to buy a Top Ad?
While posting Ads on Gumtree is free, Top Ads cost a small fee. Fees vary by category and city and are shown on the Post Ad page. Note: The cost to buy a Top Ad may change at any time.
Click here for available payment methods.
Can I withdraw or delete a Top Ad and get a refund?
If I edit my Ad, will it still appear in the Top Ad section?
Your Ad shall remain in the Top Ad section for the duration you have selected as long as it is active. Your Ad will no longer be shown in the Top Ad section only if it expires or is deleted during that time.